Facades Order Processor
Based in Newcastle-under-Lyme, Staffordshire – On site
Monday to Friday, 8.30am – 5pm (45-minute lunch break)
Salary negotiable DOE
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RCM, part of the Benx Group, are a major supplier of building boards and facade solutions. Due to company growth, we now have an excellent opportunity for a Façade Order Processor to join our team. Previous experience in an order processing/sales administration type role is required.
Responsibilities will include;
· Facades order processing – inputting orders and updating to reflect changes.
· Liaising with internal departments and customers
· Customer service administration
· Communicating with customers over the phone and via email
· Generating correspondence and maintaining records and spreadsheets.
· General administrative duties, as necessary to support the wider Façades team
The Candidate
· Good communication skills, both verbal and written
· The ability to work to demanding deadlines and manage conflicting demands and various tasks simultaneously
· A keen eye for detail
· Computer literate with good working knowledge of Excel
· Excellent administration skills
· The ability to deal with customer queries/complaints in a diplomatic manner
What we can offer you:
· Performance-related bonus paid twice yearly
· Training and development opportunities
· 26 days holiday entitlement per annum (plus bank holidays), including a Christmas Shutdown
· Opt in Employee Healthcare plan
· 1 x Salary Life Assurance
· Access to Mental Health First Aiders
· Employee reward portal with access to discounts from a variety of major retailers
· Annual Pay Review
· Reward and recognition schemes
· Long service awards plus more!
If you feel that you meet the suitability for this role please send a copy of your CV to the HR Department via the apply link and we will be in touch to discuss your application.
In line with GDPR regulations please be aware that your application will be sent to the HR department at Benx Ltd and that any personal details included as part of your CV will be retained for 6 months following the advertisement of this role. If you would like further information on this or do not wish your details to be kept on file, please contact a representative at Benx Ltd directly
We are an Armed Forces Friendly Employer
We are proud Armed Forces Covenant signatories and holders of the Employers ERS Bronze Award from the Defence Employer Recognition Scheme. This means that Benx Ltd and associated group of companies has provided its statement of intent
Job Types: Full-time, Permanent
Salary: From £23,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: FOP07072023
