Job Description
Position Title
Department
Reports to
Collections Coordinator
Office
Office Manager
Employment Status
FLSA Status
Effective Date
Temporary Full-Time Part-Time
Non-Exempt Exempt
May 2023
Position Summary
The Collections Coordinator assists the company will collecting customer payment in accordance with due dates.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact customers to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as invoices, policies, and procedural documents
- Ability to write routine reports and correspondence.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; and Microsoft Outlook.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
By signing, I agree that I am capable of performing the essential functions of this position, that I agree to the physical demands and working environment of the position, and that I understand the expectations of the position.
Reviewed with employee by
Signature: _______________________________ Name (print): ________________________________
Title: _____________________________________________________ Date: _____________________
Received and accepted by
Signature: _______________________________ Name (print): ________________________________
Title: _____________________________________________________ Date: _____________________
Arbor-Nomics Turf Inc is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
